Service and workshop agreement
WAIVER AND RELEASE
I understand that during the Classes, Services and workshops, I will learn and participate in meditation,
energy, reiki, sound healing and/or spiritual matters.
I acknowledge and agree that:
I have no health problems or disabilities, including any mental health issues that would make participation in the Classes or receiving the Services unwise.
My participation is voluntary and I knowingly assume all inherent risks during the Classes and/or Services including, but not limited to any feelings of being ungrounded, dizziness or tiredness; heightened and overwhelming emotions, memories and experiences coming to the surface to be worked through.
Paris Jade has endeavoured to maintain the safety of the Classes and/or Services, by ensuring there is a first aid kit on hand and ensuring highly trained staff, however, we require your co-operation by you agreeing with the following. I agree to:
respect the venue and equipment;
respect other participants and their personal journeys;
obey all guidelines and safety rules;
alert staff to any inappropriate behaviour;
immediately discontinue participation in a Class if at any time I feel unsafe
Immediately notify the staff if I feel unsafe during the Services.
In case of emergency, I authorize Paris Jade to administer emergency first aid or CPR, secure emergency medical care or transport, and seek any medical attention as necessary. I agree to assume all costs of emergency medical care and transport.
In consideration of permission for me to participate in the Classes and/or Services I and my Representatives [“Releasing Parties”] release Paris Jade from all Claims except in relation to gross negligence or omission. I also agree to indemnify Paris Jade from and against any all Loss and Damage arising out of or in connection with my participation. This loss could include damage to the venue.
I am voluntarily signing this agreement, and intend my signature to be a complete release of all liability
Name____________________________________________________
Signed _________________________________________________________
Date____________________________________________________________
Definitions:
“Claims” means all under statute, tort, contract or negligence, any demand, award or costs.
“Classes” means all the spiritual based holistic healing services and teaching conducted at our various
Venues. These may be online, in person and 1:1.
“Loss and Damage” includes any direct, indirect, incidental, punitive, special, or consequential loss or
damages of any kind, including but not limited to, any personal injury, psychological injury, death, negligence, trespass, property damage and legal costs.
“Paris Jade” means Paris Jade Soul to Soul [ ABN 70131389634] and includes all its owners, directors, employees, volunteers, independent contractors.
“Representatives” means yourself, spouse, heirs, parents or guardians, personal representatives, and assigns.
“Services” means the allied health services we may provide, including, but not limited to any healing services, energetic healing, reiki and similar.
BOOKING TERMS AND CONDITIONS
By signing up to participate in our Classes, or receive our Services, you agree to these Terms and Conditions and any other policies we publish or link to on our Website. These form an “Agreement” between you (“the Client”/ “you”/ “your”) and us, Paris Jade Soul to Soul [ABN 70131389634] (“we”/ “us”/ “our”). If you do not agree with any of these terms and conditions, please do not participate in our Classes, or receive our Services.
MEDICAL WARNING
Undertaking spiritual based holistic healing Classes and Services may have implications on your current Medical Conditions. Please consider whether you should consult with your medical practitioner prior to commencing Classes and that you are mindful of your current health concerns.
If you are pregnant or ill you must notify your instructor prior to commencing the Class or receiving the Services. Participating with a Medical Condition are done entirely at your own risk.
Please note that our instructors and staff are not medically trained.
BOOKING AND FEES
Our Class and Services fees and Class timetables are displayed on our Website. We reserve the right to change our fees and schedules from time to time, and these changes will be notified on our Website.
To attend a Class or receive Services, you must reserve a space by making the full payment. Bookings can be made website or by calling us on 0403194941 or by emailing us at paris@parisjadesoultosoul.com.au.
PERSONAL INFORMATION
When you enrol in a Class or receive Services you agree to provide us with your personal information including but not limited to your name, age, medical or health conditions related information and any other information as required (“information”). You represent and warrant that:
all information you provide is true, correct, current and up-to-date; and
you will respond promptly to any of our requests for further information.Your personal information collected by us will be dealt with in accordance with our Privacy Policy, a copy of which can be viewed in full here.
PAYMENTS
We have Classes and Services which can be conducted online through visual audio methods, in person at our various venues and 1:1. Our Class and Service Fees are payable prior to the class or service and at the time of booking. Except as required by the Australian Consumer Law, no refunds are provided. If you wish to credit your Class fee to a later class, please notify us at paris@parisjadesoultosoul.com.au. All credits for other classes are given at our sole discretion.
CANCELLATION POLICY
Class or Service bookings can be cancelled by calling us on 0403194941 or by emailing us at paris@parisjadesoultosoul.com.au.
You must notify your cancellation to us at least 24 hours prior to the commencement time of your Class or Service to get a credit for a makeup class. Cancellations made with less than 24 hours’ notice will incur the full cost of the Class or Service booked and no makeup class will be available.
In the unlikely event that we have to cancel a booking, we will provide you with a full refund or the next available booking dates and times.
HEALTH AND SAFETY
There are risks associated with attending our Classes and receiving Services in relation to infectious disease such as COVID-19. We have minimized these risks by complying with government recommendations.
CONDUCT RULES AND YOUR OBLIGATIONS
You are required to treat all persons and property at our Venues with all due care and respect. We reserve the right to refuse entry to or remove you from our Venues for breaching our Conduct Rules including any anti-social, intoxicated, disorderly, aggressive, offensive, inappropriate, discriminatory or dangerous behaviour that may threaten the safety or security of our Clients, staff, any other persons, at our Venue including infrastructure and equipment.
If you consider that someone is breaching the Conduct Rules, please notify our staff so that we can address the issue immediately.
Conduct Rules:
Please arrive 10 minutes prior to your scheduled Class.
You are required to always wear appropriate attire and must refrain from wearing any that contains offensive prints or designs.
For the enjoyment of all participants please turn off your mobile phone before your Class unless you are required to due to personal reasons. e.g., you are a medical practitioner on call, in which case, please notify us.
PHYSICAL TOUCH
You acknowledge and agree that we may make physical contact with you in certain activities such as reiki services and in order to ensure that spiritual based holistic healing services and teaching is undertaken in accordance with Paris Jade Soul to Soul’s best practice. If you do not wish to be touched, please notify us prior to any Classes or receiving Services.
PREGNANCY AND OTHER CONDITIONS
Our standard Classes and Services are safe for pregnant women to attend. Please let us know of any other conditions and we will make recommendations of Classes and Services accordingly.
PERSONAL BELONGINGS
We do not assume any responsibility to safeguard your personal belongings that you bring into our Venues. As such, we strongly recommend that you:
refrain from bringing any valuable personal belongings into our Venues such as jewellery, personal devices, wallets, handbags and purses;
only bring personal belongings into our Venues that are absolutely necessary for you to possess for the duration of your visit; and
store any personal belongings in the storage facilities provided for use for the duration of your visit.
AUSTRALIAN CONSUMER LAW
Our services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the service, you are entitled:
to cancel your service contract with us; and
to a refund for the unused portion, or to compensation for its reduced value.
You are also entitled to choose a refund or replacement for major failures with goods. If a failure with the goods or service does not amount to a major failure, you are entitled to have the failure rectified in a reasonable time. If this is not done, you are entitled to a refund for the goods and to cancel the contract for the service and obtain a refund of any unused portion. You are also entitled to be compensated for any other reasonably foreseeable loss or damage from a failure in the goods or service.
LIMITATION OF LIABILITY
To the maximum extent permitted by law, we are not liable for any Loss or Damage arising from your attendance at our Venues or Classes or performance of the Services, including, but not limited to, any theft, unauthorised access or third-party interference.
To the extent to which we are entitled to do so, our liability under the Australian Consumer Law will be limited, at our option to:
the supply of equivalent services e.g., another opportunity to book a Class or Service; or
the refund of the payment made for the Class or Service.
In any case, our liability to you will not exceed the amount actually paid by you to us for the Class or Service.
You acknowledge, agree and undertake to indemnify us and keep us at all times fully indemnified from and against any claims whatsoever arising directly or indirectly as a result of any breach by you of this Agreement, any conduct by you in participating in our Classes or receiving Services, and any third-party claims.
TERMINATION AND REFUNDS
We may, at our sole discretion and without prejudice to any of our rights, immediately terminate this Agreement where you breach any term or condition of this Agreement. If you are in breach of this Agreement, you will not be entitled to any refunds including any refunds of any Class Packs, and any outstanding Fees become immediately due and payable.
FORCE MAJEURE
Where there is a Force Majeure Event, we will not be considered in breach of this Agreement, to the extent that our obligations are unable to be performed by such an event. We will not incur any liability to you for any Loss or Damage of any nature incurred or suffered in connection with any Force Majeure Event.
IF THERE IS A DISPUTE
You acknowledge and agree that confidentiality is paramount to our reputation. At no time will any communications or discussions be made public, including but not limited to any social media websites.
Any public discussion or comments considered defamatory, negative or otherwise damaging will be the subject of compensation in any mediation or litigation claim. In the event of any dispute that cannot be resolved by mutual agreement, both parties agree to obtain an independent professional arbitrator/dispute resolution specialist to make a determination on the dispute and each party agrees to pay their own costs.
GOVERNING LAW AND OTHER MATTERS
This Agreement is to be construed in accordance with the laws of NSW, Australia, and you and we submit to the jurisdiction of the courts of NSW, Australia. This is the entire Agreement between you and us and supersedes any prior agreements, proposals and communications whether oral or written, between you and us. In the event of an inconsistency between this Agreement and other terms and conditions on our
Website, these Terms and Conditions will prevail. No other term is to be included in this Agreement except where it is required to be included by law. The failure by us to exercise any right or enforce any provision in these Terms and Conditions does not waive the future operation of that right or provision. In the event that a provision in this Agreement is not enforceable, such provision shall be severed from this Agreement
to the extent permitted by law, and the remaining provisions will remain in full force and effect. All obligations and liabilities in this Agreement will survive termination of this Agreement.
DEFINITIONS
“Agreement” means these Terms and Conditions, our Website Terms of Use, Privacy Policy and any other policies we publish or link to on our Website.
“Australian Consumer Law” means Schedule 2 of the Competition and Consumer Act 2010 (Cth).
“Claims” mean any claim, under the statute, tort, contract or negligence, any demand, award or costs.
“Classes” mean the spiritual based holistic healing services and teaching conducted at our various Venues. These may be online, in person and 1:1.
“Fees” mean payment due from you for the Classes provided by us.
“Force Majeure Event” means any event beyond our control which prevents us from complying with our obligations under this Agreement, including but not limited to, a pandemic, act of God, such as fires, earthquakes, floods; war or hostilities, riots, strikes, disorder or acts or threats of terrorism, or electrical failure, changes to regulations, weather events, travel limitations, venue closures.
“Loss or Damage” means any direct, indirect, incidental, punitive, special, or consequential loss or damages of any kind, including but not limited to, any loss of profits, revenue, savings, loss of enjoyment, loss of opportunity, loss of reputation or goodwill, loss or corruption of information or data, personal injury, psychological injury, death, property damage and legal costs.
“Medical Condition” means any type of illness, disease, injury, condition, disability, disorder, physical deformity or mental illness.
“Services” means the services we may provide, including any healing services, reiki and similar services.
“Venue” means the physical location(s) where the Classes are held.
“We, us, or our” means Paris Jade Luongo t/as Paris Jade Soul to Soul [ABN 70131389634] and includes any of our directors, officers, employees, agents, partners and contractors.
“Website and Services” means www.parisjadesoultosoul.com.au and everything available on this Website including, but not limited to, products and services.